"Good teamwork takes an uncommon desire to perform in your area, duties, and responsibility to your utmost potential."

- Jeff Goss

Jeff Goss

Jeff Goss, 
Creative Director

Just as a framer, a stonemason, a carpenter, an electrician and a plumber work together to build an iconic building, we here at TGA execute our individual disciplines with a common result in mind. We each practice, and preach, our individual disciplines with a passion to exceed our obligation to our team, ourselves, and to achieve our common, yet uncommon, goal. Over 30 years with regional, national, and worldwide agencies on an array of national and international products, my focus has always been the same for each client: identification and communication of the brand and product distinction, with emotional distinction. When we do this, the result happens on its own.

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Bob Davies

Bob Davies, 
Brand Strategist

Before a brand campaign can happen, a brand strategy has to be created. Bob leads our efforts with respect to discovering brand opportunity. Through a series of information-gathering and analytical techniques, Bob facilitates a process which uses the information you have, knowledge you have accrued, and advantages you have over competitive alternatives to create a meaningful and durable brand strategy. It is as much about finding new opportunities as it is choosing between the often too-many tactical ideas which are part of a brand’s legacy. Bob likes to say: “Solving branding problems is only half the battle; creating a strategy that the organization will embrace and grow passionate about is the other, and actually more important, half of the challenge.”

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Karen Goss

Karen Goss, 
Director of Finance/ 
Human Resources

Karen joined The Goss Agency team in 2002. Years at Coca-Cola Atlanta and White & Case Law in New York City, Karen heads Human Resources, Finance/Accounting, Legal, Insurance, and Office Management, and is a team cheerleader to all!
Troy Walker

Troy Walker,
V.P. Strategist, Tourism

Troy’s role is to connect amazing destinations with The Goss Agency. He is passionate about travel and cultural tourism, and loves spending as much time as possible seeing and doing new things with his wife and four young children.

Nathan Silsbee

Nathan Silsbee, 
Web Development

Nathan provides valuable insight and experience into the ever-changing and complex territory of web and mobile application development. As president of Greenstone Media, he loves working with The Goss Agency team to generate and execute on new opportunities and guide clients through a successful digital development.
Ashley Betances

Ashley Betances, 
Content Marketing Writer

Ashley is a digital and content marketing professional with over 10 years of experience. She graduated from Arizona State University with a degree in Business Administration and Advertising. Her passion is helping businesses develop and define a voice that resonates with audiences across all platforms.

Ryan Laffler

Ryan Laffler, 
Account Manager/ 
Digital Director

Ryan works with clients to set goals, fulfill objectives, and exceed expectations. He also oversees the agency’s Digital Department and keeps his finger on the pulse of the ever-changing digital landscape; ensuring clients are always a step ahead of the competition. As an avid music-lover, when he’s not at work, you can most likely find him catching a local band at one of Asheville’s downtown venues.
Gabrielle Diepenbrock

Gabrielle Diepenbrock, 
Account Manager/ 
Social Media Manager

Gabrielle manages client work and social media. Gabrielle loves the psychology and strategy inherent in marketing. Being able to ascertain what makes a target tick and how to best reach them is one reason she loves her job.

Krista Gargano

Krista Gargano, 
Graphic Designer

Krista works in Design and Development at The Goss Agency. Her favorite thing about her job is working in the variety of fields on versatile work and later getting to see that work in use. There is no better feeling than driving around and suddenly spotting a logo or a billboard she’s designed. It never gets old.