Well first off let us just say, we understand the meaning of the word service. We are in the service business.We just happen to serve marketing ideas and execution to our clients. Once a project estimate or contract is agreed upon, we lay out a schedule for the work. Then we execute a creative brief on each project for input and approval. Once approved, we go to work. We hold weekly internal production meetings for managing all of our client’s work, and a weekly individual client production meeting to keep things on schedule, budget, and strategy.
Prior to these meetings we provide our client an agenda for a heads up, and after the meeting we provide a conference report. This ensures we all heard the same thing.
Wow, how simple and effective. These procedures help avoid fire drills, missed deadlines, and budgeting problems that could cause embarrassment or worse for our clients.
We understand that our clients trust us with their precious marketing dollars to move that needle, so we treat the dollars like they are our own. Our clients put their faith in us and we don’t want to, no we will not, let them down.